Q1: What is the role of a GP at UMC Lisbon?
At UMC Lisbon, General Practitioners are the heart of our clinic — not just a first step. Our GPs are available every day, providing comprehensive primary care for both children and adults. They diagnose and treat a wide range of conditions, manage chronic diseases, coordinate specialist care within the clinic, and build long-term relationships with patients and their families. You'll always see a doctor who truly knows you and your medical history.
Q2: Do I need a referral to see a GP at UMC Lisbon?
No referral is needed. You can book directly online, via WhatsApp, or through our Telegram bot — and get an appointment as soon as this week. Unlike large hospitals or busy private clinics, UMC Lisbon is designed for accessibility: no long waits, no complicated paperwork, just straightforward care.
Q3: Where can I see a GP — only at the clinic, or are there other options?
UMC Lisbon offers three convenient ways to see a GP: in-clinic appointments at our Lisbon practice, online video consultations for patients across Europe and beyond, and in-home physician visits for those who cannot travel. All three options are available for both adults and children.
Q4: Does UMC Lisbon treat children as well as adults?
Yes. Our GPs care for patients of all ages — from newborns and toddlers to adults and seniors. For families, this means you can have one trusted medical team for everyone at home, available in one location. We also have dedicated pediatric specialists for cases that require additional expertise.
Q5: Will my doctor speak English?
Absolutely. All UMC Lisbon physicians, nurses, administrators, and call center staff speak English and Portuguese fluently. Many of our team members also speak French, Spanish, German, and other languages. You'll never need to struggle with a language barrier or rely on a translation app at our clinic.
Q6: What conditions does a GP at UMC Lisbon treat?
Our GPs handle a broad spectrum of conditions: respiratory infections, fever, digestive issues, skin concerns, fatigue, headaches, chronic disease management (diabetes, hypertension, thyroid disorders), preventive care, and routine check-ups. When specialist input is needed, your GP coordinates everything in-house — no need to navigate the system on your own.
Q7: Does UMC Lisbon accept health insurance for GP visits?
Yes. We work with a wide range of international and Portuguese insurance providers, including AXA, Cigna, Ensuria, International SOS, Viscura, Fidelidade, Multicare, Medicare, Medis, and many others. We recommend confirming coverage with your insurer before your visit. Self-pay patients are always welcome — GP consultations are €95.
Q8: Can I get a GP consultation online?
Yes. UMC Lisbon offers online video consultations for follow-up visits, prescription renewals, lab result reviews, and general health questions. It's the same quality of care as an in-person visit, from wherever you are. Book online at lisbon.umc.clinic.
Q9: What should I bring to my first GP appointment?
Please bring a valid photo ID or passport, your insurance card (if applicable), any previous medical records or test results, and a list of current medications. If you're new to Lisbon and don't have prior records, that's completely fine — your GP will conduct a thorough initial assessment.
Q10: Can a GP at UMC Lisbon issue medical certificates and official documents?
Yes. Our GPs issue a full range of official documents, including sick notes, fitness-to-work certificates, referral letters, fit-to-fly certificates, and medical letters for consulates and visa applications. All documents are recognized in Portugal and internationally.
